Privacy Policy

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Privacy Policy

Powerbridge Technical Services Ltd

Effective date: 29 April 2026
Website: https://powerbridgehv.co.uk

Powerbridge Technical Services Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quotation, subscribe to our communications, or engage with our services.

1. Who We Are

Company name: Powerbridge Technical Services Ltd
Registered office: Office 12, Epsilon House, West Road, Ipswich, Suffolk, IP3 9FJ
Email: info@powerbridgehv.co.uk

Powerbridge Technical Services Ltd is the data controllerresponsible for your personal data under UK data protection law.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information You Provide to Us

• Name
• Company name
• Job title
• Email address
• Telephone number
• Details submitted via enquiry, contact, or “Request a Quote” forms
• Information provided when subscribing to email updates or marketing communications

b) Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on pages
• Referring website links

This information is collected using cookies and analytics technologies (see Section 9).

3. How We Collect Personal Data

We collect personal data when you:

• Submit an enquiry or quote request
• Contact us by email or phone
• Subscribe to email updates or marketing
• Browse and interact with our website
• Accept or manage cookie preferences

4. How We Use Your Personal Data

We use personal data for the following purposes:

• To respond to enquiries and requests for quotations
• To provide electrical engineering consultancy, operational, and compliance      services
• To manage client and business relationships
• To send marketing communications, updates, or event information (where      consent has been given)
• To analyse website performance and improve user experience
• To comply with legal, regulatory, and contractual obligations

We do not use your data for automated decision‑making.

5. Lawful Bases for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Contract: where processing is necessary to provide services or respond to quote requests
• Legitimate interests: for business administration, enquiries, and service improvement
• Consent: for: 
  • Email  marketing and subscriptions
  • Use of non‑essential cookies and analytics
• Legal obligation: where required by law or regulation

You may withdraw consent at any time.

6. Marketing Communications

If you subscribe via our website, we may send you emails about:

• Company updates
• Services
• Events
• Promotions or relevant industry information

✅ You will only receive marketing emails if you have actively opted in.
✅Every marketing email includes an unsubscribe link.
✅You can also withdraw consent at any time by contacting us.

7. Data Sharing

We do not sell personal data.

We may share personal data only where necessary with trusted third parties, including:

• Website hosting providers
• Email and marketing platforms
• IT support providers
• Professional advisers (legal, accounting)
• Regulatory authorities where legally required

All third parties are required to process data securely and lawfully.

8. International Data Transfers

We do not routinely transfer personal data outside the UK.

If any international transfer becomes necessary, appropriate safeguards will be implemented in accordance with UK GDPR.

9. Cookies & Analytics

Our website uses cookies to:

• Ensure essential website functionality
• Analyse website traffic and usage
• Improve performance and user experience

Cookie Types Used

• Essential cookies: required for basic website operation
• Analytics cookies: help us understand how visitors use our site

Analytics cookies are only set with your consent via the cookie banner.

You can manage or withdraw cookie consent at any time through your browser settings or cookie controls.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or destruction
• Alteration or disclosure

Access to personal data is restricted to authorised personnel only.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contractual requirements
• Legal and regulatory obligations
• Business record‑keeping

Data is securely deleted or anonymised when no longer required.

12. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

13. Complaints

If you are unhappy with how we handle your personal data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO):

• Website:https://www.ico.org.uk
• Telephone:0303 123 1113

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.